Cannon Place, London
For CMS at Cannon Place, Savills Workplace & Design created a client-focused space to differentiate the firm’s offer in a crowded legal market and contribute to its global expansion strategy.
CMS offers specialist law and tax advice with 3,000 legal professionals in 59 offices worldwide. The firm pioneered an internal structure based on industry sector lines and practice-based teams; Cannon Place will play an important role in its implementation.
Large floorplates will allow CMS to adopt open-plan working for more effective practice adjacencies and mobile working. The layout offered 14% more lawyers and a reduction of 30% space taken by the firm. The conversion of 800 lawyers currently in cellular offices to open plans has required careful change management.
Savills Workplace & Design recognised the Cannon Place reception area also offered a real opportunity to deliver on CMS’s client focus. Our design put the CMS client experience at the heart of the space. By radically rethinking the arrival sequence from a meet-and-greet concierge approach to integrated technology, we developed a business lounge concept: a hub with business support where CMS employees and clients could gather.
A striking curvilinear Corian form, the antithesis of a traditional legal reception desk, snakes dramatically through the reception area to support client collaborative or concentrated work, with interactive multi-device technology as well as beverages and snacks. The result puts CMS at the cutting edge of the legal workplace and demonstrates the firm’s exceptional client focus.
“Design a law firm which doesn’t look like a law firm” – Duncan Weston, Executive Director, CMS.
The heart of the Glasgow office concept is to reinforce the CMS brand, implement the progression of the Cannon Place, London, vision and promote regional context. The light bright interior is designed to enhance the collaborative ethos and enhance satisfaction and well-being. The concierge approach continues with the multi-functionality of the arrival space for meetings, events and touchdown space.
Exchanging typical enclosed legal offices for an open, client-centred environment that supports collaborative working allowed for radical re-thinking. The visitor experience, from arrival onwards, focuses on the client and global reach of CMS.
CMS committed to an ongoing strategy of modernisation which has elevated the brand and won awards including The Lawyer’s Business Leadership Award. The newly relocated Glasgow office implements a design concept incubated in the London Cannon Place HQ that focuses on enjoyment, wellbeing and productivity for clients and employees.
Savills Workplace & Design's stunning design is a true reflection of our brand. Their ability to listen and interpret the brief has created a vibrant and dynamic space, integrating technology and art to deliver much more than we expected. It beautifully showcases the breadth of the CMS global reach while demonstrating its commitment to client service and professional delivery. The design is not predictable for a law firm, and neither is CMS.
Photography by Tim Soar